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FAQ
01. Where is COGNOSCENTI located?​​​​​​

COGNOSCENTI is located in downtown San Francisco, CA. USA. We do not have our own retail store yet but you can order online on this website or you can always visit one of our stockists.

Stockists:

Ministry of Scent:  973 Valencia Street, San Francisco, California 94111

Contact for hours: (510) 230-7975

(fomerly known as Tigerlily)

American Perfumer: 211 Clover Ln. Suite T, Louisville, KY 40207 - temporarily closed; online orders only

Contact: (502) 888-1970

02. Do you use only natural ingredients?

​No. Although the majority of the scent ingredients in the formulations are essential oils, absolutes, concretes and resins, we believe that synthetics and aroma molecules offer an extraordinary palette of scents to work with. We play with all of the colors available.

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03. Do you source ethically?

We seek the best ingredients from a variety of sources. We seek ethical suppliers and source organic and wild harvest whenever possible, but only if it smells great. We test all our fragrances on my friends, not animals....but all my friends are beasts  ;-)

04. Do you have scent samples?

​These are available for purchase in the Store as a complete set of the six fragrances in the COGNOSCENTI line.

05. Do you have more scents available?

​Not at this time. We launched COGNOSCENTI in 2012 with three scents that we love and we thought you would love too and have launched one each year since. Late in 2013 we added No. 8 Aldehydic Oakmoss to the line, October of 2014 we added No.17 Civet Chypre, No.32 Blue Oud was released in November of 2015 and No. 30 Hay Incense was released May 2016 at the Hammer Museum AIX Scent Fair.  Wild Child and Warrior Queeen are the latest additions and No.44 Fire and Rain will launch 7/8/22.  They are each unique so make sure you try them all. We have many more waiting in the wings: under development now for release in the future. Limited releases may be available for special events. If you are interested in a custom fragrance, please contact us. We would be delighted to assist.

06. Can you ship internationally?

At this time we are only shipping to the contiguous United States where we ship via UPS Ground.  All of the major shipping companies prohibit air shipments of perfume without special classification as Hazardous Material. This adds as much as 50% to the cost of the bottle. We are looking into Air and International shipping options for the future. If you are located elsewhere and interested, contact sales@cogno-scenti.com and we will work directly with you. 

07. Do you have a press contact?
Yes. Please send press inquiries via email on the contact page. Use "Press Inquiry" in  the  header and someone will contact you directly. Thanks!​

08. Perfumery Code of Ethics. COGNOSCENTI  is committed to the Perfumery Code of Ethics to support and amplify truth in the art of olfaction. See attached link for the full text and opportunity to commit yourself  as well.

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